Legal · Terms of Service

Terms of Service

Last updated: May 28, 2026. These Terms govern your use of the opsheyday.com website and any related public marketing properties. The OpsHeyday Sprint + Care Plan Agreement separately governs paid engagements.

1. Acceptance of Terms

By accessing or using opsheyday.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Site. These Terms apply to all visitors, prospects, and customers.

OpsHeyday ("Provider," "we," "our," "us") provides AI intake receptionist services exclusively for personal-injury law firms. The Site is our marketing and prospecting property.

2. Use of the Site

You may use the Site only for lawful purposes and only in accordance with these Terms. You agree not to:

3. Intellectual Property

The Site and its entire contents — including but not limited to text, graphics, logos, images, video, audio, code, design, and the OpsHeyday brand and trademarks — are the property of OpsHeyday or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual-property laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the Site for personal and non-commercial business evaluation purposes only. Any other use requires our prior written consent.

4. Services & Payment

Information on the Site about our services, pricing, and offers is provided for informational and marketing purposes. A binding agreement is created only upon execution of a Stripe payment transaction or written engagement document — see the Sprint + Care Plan Agreement for full engagement terms.

All payments are processed by Stripe. Your payment information is governed by Stripe's own Terms of Service and Privacy Policy.

5. Free Audit & Discovery Calls

The "Free Leak Audit" advertised on the Site is a complimentary 30-minute discovery and advisory call. By booking the call, you agree:

6. Disclaimers

The Site and all information on it are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.

Statistical claims on the Site (e.g., the "35% of calls go unanswered" or "$144,000/yr leak" figures) are sourced from third-party industry research — including LexHelper, Harvard Business Review, Attorney Assistant, and InsideSales/MIT studies — and are presented as indicative industry averages, not as guarantees applicable to any specific firm.

The OpsHeyday system is an administrative intake and scheduling tool. It does not practice law, provide legal advice, or establish attorney-client relationships. Use of the system requires the engaging law firm to maintain its own compliance with applicable bar rules, including ABA Model Rule 1.18.

7. Limitation of Liability

To the maximum extent permitted by law, OpsHeyday and their officers, directors, employees, affiliates, and agents shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from your use of the Site, even if advised of the possibility of such damages.

Our aggregate liability for any claim arising out of or related to the Site shall not exceed one hundred U.S. dollars ($100 USD). Higher liability caps for paid services are governed by the Sprint + Care Plan Agreement.

8. Indemnification

You agree to indemnify, defend, and hold harmless OpsHeyday and their respective officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your violation of these Terms, (b) your violation of any rights of a third party, or (c) your misuse of the Site.

9. Third-Party Links & Integrations

The Site may contain links to third-party websites, services, or integrations (e.g., Stripe for payment, Calendly or equivalent for scheduling, Google Fonts, Tailwind CDN). We do not control and are not responsible for the content, privacy policies, or practices of any third party. Accessing third-party services is at your own risk.

10. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We will post the "Last updated" date at the top to indicate when revisions were made.

11. Termination

We reserve the right to terminate or restrict your access to the Site at any time, with or without notice, for any reason, including breach of these Terms.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute arising out of or related to the Site or these Terms shall be resolved by binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules, conducted in English in Wilmington, Delaware, or by remote video at our discretion. Each party bears its own attorneys' fees except as awarded by the arbitrator.

You agree to bring any claim in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

13. Contact

Questions about these Terms? Reach us at hello@opsheyday.com.