Legal · Privacy
Last updated: May 28, 2026. This Privacy Policy explains what personal information OpsHeyday collects, how we use it, who we share it with, and the rights you have.
OpsHeyday ("we," "us," "our") provides 24/7 AI-powered intake receptionist services exclusively to personal-injury law firms. For privacy questions, contact hello@opsheyday.com.
When you interact with us — visit the Site, book a free audit, sign up for our Care Plan, or reply to a marketing email — you may provide:
When you visit the Site, we and our service providers may automatically collect:
We may receive limited information from publicly available sources (state bar directories, LinkedIn public profiles, firm websites) when researching potential clients for outbound outreach. We honor opt-out requests on the first response.
We use the information described above to:
We share information only as described below. We do not sell your personal information to third parties.
We share information with vendors who help operate our business, including:
These vendors process information solely on our behalf under data-protection agreements and are bound to confidentiality.
We may disclose information if required by law, subpoena, court order, or government request, or to protect our legal rights, prevent fraud, or address security concerns.
If OpsHeyday is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will provide notice and choices where required by law.
The Site uses a minimal set of strictly necessary cookies for session management and security. We do not currently use advertising, cross-site tracking, or social-network sharing cookies. If we adopt analytics tools (e.g., Plausible, Fathom, or privacy-respecting alternatives) in the future, we will update this policy.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
We retain personal information as long as needed to provide our services and comply with our legal obligations:
We use commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. No transmission over the Internet or storage system is 100% secure; we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
You have the right to know what personal information we collect, the right to delete, the right to correct, the right to opt out of "sale" or "sharing" (we do not sell or share for cross-context behavioral advertising), and the right to non-discrimination for exercising your rights. To exercise these rights, contact hello@opsheyday.com.
If you are in the EU, UK, or another jurisdiction with comparable data-protection law, our legal basis for processing is consent (where given), contractual necessity (to deliver our services), and legitimate interests (to run and improve our business and to protect our rights). Contact us to exercise any GDPR or equivalent rights.
The Site is not directed to children under sixteen (16). We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.
OpsHeyday is based in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States. By using the Site you consent to such transfer.
The OpsHeyday system is an administrative intake tool. It does not provide legal advice and does not establish attorney-client relationships. If you submit information that you intended to be privileged or for legal-advice purposes, please contact a licensed attorney directly. We follow Model Rule 1.18-style safeguards on prospective-client communications captured through systems we operate on behalf of engaging law firms.
We may update this Privacy Policy from time to time. Material changes will be posted with a new "Last updated" date and, where required by law, communicated by email. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
Questions, requests, or complaints about this Privacy Policy or our data practices?